🎄CHRISTMAS ORDERS ARE NOW CLOSED 🎄

FAQ's

*Our kits do not require paint mixing*

Contact Us

To get in touch hit the contact us tab at the bottom of the screen or email support@paintbynumberslabs.com

Processing details:

When you place your order, your order is verified and then begins processing. Processing takes 3-5 days to print and package your order. Your order is then shipped and you will receive your tracking number. Your order should arrive within 12-20 working days.

Average shipping times: 

Print processing + shipping times vary from country to country. Please see the table below

Country Shipping Times  Tracking
USA 12-20 working days Yes
Canada 18-30 working days Yes
Australia
15-25 working days
Yes
New Zealand 25-45 working days Yes

 

How do I track my order?

To track your order please use https://www.17track.net/en/

I only received half my order?

Don't worry. Your package my have shipped from 2 different warehouses. If you have received one the other package should arrive shortly.

I haven't received my order?

If you have not received your order please hit the contact us button at the bottom of the screen or email support@paintbynumberslabs.com, We will be happy to replace it immediately.

My item arrived damaged or broken

If your order is damaged or broken please contact us using the tab at the bottom of the screen or at support@paintbynumberslabs.com. We will be happy to replace it immediately.

 

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